Terms of Service

1. Acceptance of Terms

By accessing or using TCMThrive (www.tcmthrive.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

TCMThrive is an online directory that connects users with Traditional Chinese Medicine (TCM) and other healthcare practitioners in the Greater Vancouver Area. We aggregate publicly available information about practitioners and clinics to help users find appropriate care.

TCMThrive is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. The information on our platform is for reference purposes only. Always consult directly with a qualified healthcare practitioner regarding any health concerns.

3. No Medical Advice

The content on TCMThrive, including practitioner profiles, areas of focus, and service descriptions, is provided for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on TCMThrive.

Treatment outcomes vary from person to person. TCMThrive makes no guarantees about the effectiveness of any treatment, practitioner, or clinic listed on our platform.

4. Accuracy of Information

We make reasonable efforts to keep practitioner and clinic information accurate and up to date. However, we cannot guarantee the accuracy, completeness, or timeliness of all information displayed. Practitioner profiles are compiled from publicly available sources including clinic websites, Google Business profiles, and regulatory registries.

Users should verify practitioner credentials, pricing, availability, and other details directly with the clinic before booking an appointment.

5. User Accounts

Certain features, such as claiming a practitioner or clinic profile, require an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Practitioner and Clinic Profiles

Practitioners and clinic owners may claim and manage their profiles on TCMThrive. By claiming a profile, you represent that you are authorized to manage that listing and that all information you provide is accurate and compliant with applicable healthcare advertising regulations, including those of the College of Complementary Health Professionals of British Columbia (CCHPBC).

TCMThrive reserves the right to remove or modify any profile content that violates our guidelines or applicable regulations.

7. Prohibited Conduct

You agree not to:

• Use TCMThrive for any unlawful purpose or in violation of these Terms
• Scrape, crawl, or use automated means to access our platform without written permission
• Submit false, misleading, or fraudulent information, including fake reviews
• Impersonate a practitioner or claim a profile you are not authorized to manage
• Interfere with the proper functioning of the platform

8. Intellectual Property

The TCMThrive name, logo, website design, and original content are owned by TCMThrive. You may not reproduce, distribute, or create derivative works from our content without written permission.

9. Third-Party Links

TCMThrive contains links to third-party websites, including clinic websites, booking platforms, and external resources. We are not responsible for the content, accuracy, or practices of these external sites. Linking does not imply endorsement.

10. Limitation of Liability

To the fullest extent permitted by law, TCMThrive and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our service, including but not limited to damages related to healthcare decisions made based on information found on our platform.

TCMThrive is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

11. Indemnification

You agree to indemnify and hold harmless TCMThrive, its operators, and affiliates from any claims, damages, or expenses arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of British Columbia.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Your continued use of TCMThrive after changes constitutes acceptance of the updated terms.

14. Contact

For questions about these Terms, please contact us at:

Email: legal@tcmthrive.com